Arranging
Your Session
Arranging
your online therapy session takes
just a few moments.
Questions? Use the Live
Help feature at the bottom of the
page to speak with Customer Service.
1. Begin by
Selecting
Your Therapist:
2.
Review
Session Fees & Packages
Click the above link for fee
information and session options.
Decide which session package is right
for you. You can buy individual
sessions or discounted packages of
sessions.
Email sessions can be purchased at the
link above. If you are purchasing chat
or phone sessions you will be prompted
for payment when you register and
schedule your appointment in step 4
below.
3.
Complete
Your Pre session Form
Your therapist receives this form
before your session and is better
prepared when the session begins. You
don't have to waste valuable time because
your therapist already has important
information about you.
Take your time when completing the
form. Most people tell us that
this process helps them prepare for
their session, and gives them valuable
insights into the issues they want to
address in therapy.
4. Register
and Schedule
Your Appointment*.
Make Payment for Chat and Phone
sessions:

Review
your therapist's calendar and select
the time that you want from their
openings. Remember to make sure
you schedule in your therapist's time
zone.
You can find their time zone on their
profile in their "Virtual
Office." Use this
link if you're not sure how to
convert time zones.
Once
you have completed scheduling your
chat or phone session appointment you
will be redirected to pay online by credit card or
check with PayPal, our safe, secure online company. You
will not be charged until you personally
enter your credit card information.
Please note that if payment is not
made for your scheduled sessions
within 24 hours then your appointment
will be cancelled.
To pay by phone, call
1-866-450-3463 8:00AM-5:00PM M-F PST.
*
Appointments are not necessary for
email sessions. Your therapist will
respond to you by email within 2
business days. For a FREE, secure email
account, use this link: Safe-Mail.Net
Live Help